Source: Insurance Canada
Toronto, ON (Aug. 1, 2017) – KTX Insurance Brokers today announced the launch of their updated digital client portal. The portal is a responsive web tool that gives clients access to their insurance information such as coverage details and proof of insurance (pink slips). It also gives clients the ability to chat with their broker, request policy changes and report claims in real-time, from any device, regardless if is it is smartphone, tablet or personal computer.
“We are firmly committed to giving our clients the same outstanding KTX experience regardless of how they want to connect with our company.” said Darryl May, Principal Broker at KTX Insurance Brokers. “Consumers have more choice than ever and this certainly applies to insurance. KTX will continue to attract and retain business by creating a seamless experience to better engage, service and support our clients.”
Powered by ClientDesk, the portal utilizes industry leading integration capabilities to combine coverage, service and price with personalized, quality service that includes professional insurance advice, ongoing policy maintenance and claims support.
As the leading software platform for independent insurance brokerages, ClientDesk is already supporting several brokerages throughout Canada and the Caribbean who leverage the platform to digitize their customer experiences and internal operations.
“Great brokers are always looking forward, adapting to client needs and using innovative strategies. KTX recognizes that client-facing mobile and web technologies present significant opportunity to lead the industry in service and support of their clients,” said Newton Asare, CEO of ClientDesk. “KTX is one of our cornerstone partners and we are committed to providing them with ongoing advancements. Even more exciting is that the key technological innovations from the KTX launch will also be available to every ClientDesk brokerage client. Having a truly independent and agnostic solution means that our advancements will benefit the entire industry.”
About KTX Insurance Brokers
KTX Insurance Brokers is a full service brokerage that covers both individual and commercial insurance needs. Currently this includes auto insurance, home insurance, motorcycle insurance, RV insurance, classic car insurance and commercial property and liability insurance.
Founded in 2002, KTX Insurance Brokers is an innovative brokerage that created its customer base with thousands of policyholders by using the Internet to market its products. KTX works with many of Canada’s top insurance providers to offer consumers competitive pricing and choices. KTX also prides itself in providing its customers with professional, reliable and personalized service. All of KTX’s brokers are fully licensed and professionally trained.
For more information, please visit www.ktxinsurancebrokers.ca.
About ClientDesk – The Digital Insurance Platform
ClientDesk is Canada’s leading software platform for independent insurance brokerages that powers core functions of the digital insurance experience such as Engagement, Self Service, and Claims Management. We provide web portals and mobile apps for policyholders and front-line staff such as brokers and CSR’s.The platform can also be integrated with legacy policy administration systems through web services calls, enabling the real-time transfer of policyholder data and activity logs. For more information, please visit www.clientdesk.co.